
What should you do immediately in case of a water leak?
Turn off the water supply if it is safe to do so, protect nearby electrical equipment and contact a professional to identify the source of the leak.
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Guidance tool based on the advice available on this website.

Turn off the water supply if it is safe to do so, protect nearby electrical equipment and contact a professional to identify the source of the leak.
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A leak may come from a fitting, pipe, sanitary fixture or drain. A diagnosis helps determine the appropriate repair.
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Check the clarity of the quote, the scope of work, planned materials and how unforeseen issues will be handled.
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An old, overloaded, poorly identified panel or one with unsuitable protection should be assessed before any major change.
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Define priorities, budget, access, decisions and each person’s responsibilities before work starts.
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Use, moisture, substrate, maintenance, acoustics and budget should be compared before choosing wood, tile or another finish.
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Frequency depends on foot traffic, season, building type and expected cleanliness level.
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Unprepared access, late choices, forgotten protection and unclear responsibilities can cause delays and extra costs.
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Remove only accessible debris, never mix drain-cleaning products, and have the drain checked if water backs up, leaks or no longer flows away.
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Identify the affected areas without opening the panel or dismantling an appliance. If there is a burning smell, smoke, sparks or overheating, move away and request urgent assistance.
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Record the dimensions, condition of the pipework, ventilation, required fixtures and access constraints before approving the layout and quotation.
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Schedule cleaning after the last dust-producing work, separate waste removal from cleaning, and specify the surfaces, glazing, equipment and finishes to be treated.
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Room volume, unit positions, pipe routes, condensate drainage, electrical supply, noise and permissions should be assessed before installation.
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Do not operate switches or use a flame. Ventilate only if it is safe, leave the premises and contact the emergency services, network operator or a qualified professional from outside.
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